Cook Out

Reviews

• Jackie V.

  star star star star star_border 7 June 2026

  First time here.  Used the drive thru.  The cashier was friendly and leasing.  I ordered the pork Bbq sandwich, onion rings and chicken wrap.  My son ordered a burger with fries and cole slaw.  A friendly cashier took my payment.  I was happy until
  my order came out.  A second male employee handed me our food in 2 small covered trays and closed the window..no napkins, no fork, no condiments.  When I finally got his attention to ask for these items he looked at me like I was speaking a foreign language.  How was I going to eat coleslaw without a fork? Why are napkins a special request.
  
  My Bbq sandwich didn't have any Bbq sauce on it.  The onions rings were hot.  My sons French fries were hot.  The cole slaw was a little dry and had a grainy texture.   All in all, it's just another dry thru spot with a larger list of options.

• Jack W.

  star star star star star_border 6 June 2026

  Great food and great prices.
    If you're craving a North Carolina slaw dog and a CheerWine soft drink, this is your place!!
    Caution:  This is NOT a meal you want to eat while driving!  Keep several napkins close and enjoy!
    Their BBQ is prepared with a mustard based sauce. Just so you know.

• Chris M.

  star star star_border star_border star_border 30 May 2026

  Very disappointing for a place that in the past I would have rated 4 or even 5*. I've been a huge Cook Out fan since my youth in North Carolina... unfortunately, the southern hospitality vibe didn't transpire here today. My buddy and I were rushed to order even though there was no one behind us, the gentleman taking our order talked so fast that we didn't understand the explanations he was giving us. After sitting down and taking a deep breath I was hopeful just to enjoy a good meal but it only got worse.
  
  When I received my double cheeseburger and "double" order of cheese bites I was baffled. As seen in the picture I posted here, there was barely one side, let alone two. So I went to the front to see if they forgot to add the second part of the cheese bites. I was told that my order was correct, they only give 12bites for a double order and that "we are sorry it's not a lot of food for a side." I started to walk away but then realized that this was not acceptable due to how small the bites were (the smallest was about the size of a pea). When talking to a manger all I got was "I'm sorry" and this is the standard of how to serve cheese bites according to upper management. There was no offer to better the situation, for different sides, and I really felt she was just rushing me off.
  
  The food was subpar and the small amount of cheese bites I did have were great dipped in some ranch. I really hope that this location can better meet the needs of the customers, offer alternatives, and slow down enough to help a person purchasing items to feel welcome at their establishment. As for now, I don't know if I will return back to this location for a while... pretty upsetting when a few months ago when I was there on a super busy day, the food was great, portions of the sides were not an issue, and the staff was so much more friendly.

• Russ P.

  star star star star_border star_border 25 May 2026

  Great but only for a late night choice. The quality of food is subpar. But extremely cheap. I love pulled pork. But they mixed coleslaw in with it and just ruined the whole thing.

• ValandJeremy D.

  star star star star star_border 21 May 2026

  What I expected- it was good food. Nothing spectacular and we will be back. My husband loved his burger, he keeps saying, "Let's eat there again!"